Travelling Tripod Photography
At Travelling Tripod Photography, we value the trust you place in us when you book a photography tour, workshop, or rent our equipment. Our return and refund policy is designed to provide complete clarity and transparency on how cancellations, returns, and refunds are handled. Please read this policy carefully before availing of our services. By using our services, you agree to abide by the terms outlined in this document.
1. General Principles
We understand that plans may change, equipment might not always meet expectations, or unforeseen circumstances may arise. Therefore, our return and refund policy is framed to balance customer flexibility with the operational costs and commitments we incur while delivering our services.
This policy applies to:
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Photography Tours (domestic and international)
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Workshops (online and offline)
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Other Services or Products offered by Travelling Tripod Photography
2. Photography Tours
Our photography tours involve significant advance planning, booking of hotels, transportation, local permits, and guide services. Therefore, refund eligibility depends on the timeline of cancellation:
2.1 Cancellation by Participant
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More than 60 days before the tour start date → 80% refund of the total amount paid.
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Between 30 to 60 days before the tour start date → 50% refund of the total amount paid.
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Between 15 to 30 days before the tour start date → 25% refund of the total amount paid.
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Less than 15 days before the tour start date → No refund, as arrangements will have already been finalized.
Note: In some cases, we may allow participants to transfer their booking to another eligible participant. Such transfers must be communicated at least 10 days before the tour start date.
2.2 Cancellation by Travelling Tripod Photography
If a tour is canceled by us due to unforeseen circumstances (natural calamities, insufficient registrations, government restrictions, or force majeure events), participants will receive:
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Full refund of the amount paid, or
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Option to transfer the booking to a future tour of equivalent value.
2.3 No-shows or Early Departures
If a participant fails to show up or leaves a tour mid-way, no refunds will be issued.
3. Workshops (Offline and Online)
Workshops involve venue bookings, trainer allocation, and learning resources. Refunds depend on the cancellation period:
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More than 15 days before the workshop date → 90% refund.
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Between 7 to 15 days before the workshop date → 50% refund.
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Less than 7 days before the workshop date → No refund.
For online workshops, access credentials are shared in advance. Once access is provided, no refunds will be entertained. However, if you are unable to attend, we may allow you to join another scheduled batch (subject to availability).
4. Refund Processing Timeline
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Refunds will be initiated within 7–10 business days after receiving a valid cancellation request.
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Refunds will be made to the original payment method used at the time of booking/rental.
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In cases of international payments, fluctuations in currency exchange rates or bank charges may apply, which will not be borne by Travelling Tripod Photography.
5. Non-Refundable Scenarios
Refunds will not be provided in the following cases:
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Participant fails to obtain necessary travel documents (passport, visa, permits, etc.) before a tour.
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Services missed due to participant’s late arrival, no-show, or early departure.
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Natural calamities, strikes, pandemics, or other force majeure events beyond our control.
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Personal dissatisfaction with subjective aspects such as weather, wildlife sightings, or photography opportunities (which are beyond human control).
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Online workshop access already provided.
6. Transfers and Rescheduling
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In case you are unable to attend a booked tour/workshop, you may request to transfer your booking to another eligible participant, provided you notify us within the timeline mentioned.
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Rescheduling requests for tours will be considered on a case-by-case basis, depending on availability and logistics.
7. Communication of Refund Requests
All requests for cancellation, returns, or refunds must be made in writing to our official support email:
ttripodphoto@gmail.com
Please include:
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Your full name
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Booking reference number
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Service details (Tour/Workshop/Rental)
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Reason for cancellation/return
8. Policy Updates
Travelling Tripod Photography reserves the right to modify this Return and Refund Policy at any time, without prior notice. Changes will be updated on our website, and it is the customer’s responsibility to review the policy periodically.
10. Customer Support
For any clarifications or support related to cancellations, returns, or refunds, please contact our customer service team:
Email: info@travellingtripodphotography.com
Phone: +91- 9419468383 
Support Hours: Monday–Saturday, 10:00 AM to 6:00 PM
Final Note
At Travelling Tripod Photography, we strive to create memorable experiences and provide high-quality services. This Return and Refund Policy is meant to ensure fairness and transparency for both our participants and our team. While we do have certain restrictions, we will always do our best to accommodate genuine cases and maintain long-term relationships with our clients.